Introduction
FlowerCart respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you interact with our website or place an order.
Information We Collect
Since no account creation is required, we only collect essential information needed to process your order, including:
– Name
– Phone number
– Delivery address
– Email address (if provided)
– Order details
Payment information is handled entirely by Razorpay and is not accessed or stored by FlowerCart.
How We Use Your Information
Your information is used strictly for operational purposes, including:
– Processing and confirming your order
– Delivering products to your location
– Coordinating customisation or delivery
– Providing customer support
We do not use your information for unsolicited marketing unless you explicitly opt-in.
Data Security
We adopt reasonable technical and administrative measures to protect your information. However, no internet-based platform can guarantee absolute security. Payment-related data remains fully under Razorpay’s secure infrastructure.
Cookies & Technical Data
Our website may use basic cookies to support essential functions such as autofill or session continuity. We do not use cookies for profiling, behavioural tracking, or advertising purposes.
Information Sharing
We do not sell or distribute your data to third parties. Information is shared only with trusted service providers (delivery partners, Razorpay) directly involved in fulfilling your order.
Data Retention
Order-related information may be retained to comply with legal obligations, audit requirements, and service improvements. You may request correction or deletion of personal data, subject to operational and legal constraints.
Third-Party Links
External links, including Razorpay payment pages, operate under their own privacy policies. FlowerCart is not responsible for their practices.
Contact Information
For any concerns related to privacy or data use, you may contact us at:
+91 98796 06658
This Privacy Policy forms an integral part of the Terms & Conditions of FlowerCart.